Implementation of Tele Consultation in CGHS

Implementation of Tele Consultation in CGHS | eSanjeevaniopd.in 

esanjeevani opd registration – esanjeevani opd login Details

Tele Consultation in CGHS using eSanjeevani Application

File No. 1 -30/2020-CGHS/C&P/799-810

Circular

GOVT. OF INDIA
OFFICE OF THE ADDITIONAL DIRECTOR
C.G.H.S. (HQ)
Sector – 13, Rama Krishna Puram
New Delhi -110066
011-20863472

Dated 25th August 2020

Sub:- Implementation of Tele Consultation in CGHS Delhi.

With the objective of facilitating CGHS beneficiaries Tele Consultation services have been started in CGHS Delhi w. e. f. 25th August, 2020. The timings for Tele- Consultation are from 9 am to 12 noon daily. To begin with Tele Consultation facility will be available for following facilities:
1. Medicine
2. Orthopaedics
3. Eye
4. ENT

CHECK ALSO: 

• CGHS Hospital List 2020
• CGHS Rate List 2020

The facility may be considered for other specialities subsequently. The beneficiaries can avail the facility by logging into eSanjeevani application of Ministry of Health and Family Welfare through their mobile number.

The flowchart and description on steps to be followed for availing the facility on eSanjeevani Application are attached as annexure.

Dr. V K Dhiman
Additional Director (Admin)

For More Information: CGHS revise the time limit for submission of final claims for reimbursement of medical expenses to 6 months

Tele Consultation in CGHS using eSanjeevani Application

Flow Chart for users

Also Read: Central Government Pensioners CGHS Medical Reimbursement

A. Registration:
i. User visits URL eSanjeevaniopd.in
ii. Verifies his/her mobile no. using OTP
iii. Fills Patient Registration Form
iv. Select Specialty OPD
v. User uploads scanned copy of his/her CGHS card under documents(Mandatory).
vi. eSanjeevaniOPD assigns a Patient ID

B. Token:
i. User requests a token for consultation
ii. Uploads health records, if any
iii. User receives Patient ID & Token through SMS

C. Login:
i. Closer to the turn eSanjeevani OPD sends an SMS notification asking user to login
ii. User logs in using Patient ID
iii. Patient enters the clinic and is placed at the end of the existing queue. If there is no queue you will be placed at serial no. 1

D. Wait:
i. eSanjeevaniOPD assigns a doctor to the patient (time interval depends on the length of the queue)
ii. As the doctor is assigned to the patient “CALL NOW” button gets activated
iii. User is required to click “CALL NOW” button within 120 seconds*
iv. Upon clicking “CALL NOW” within 10 seconds the doctor shows
up in video Contd…

E. Consultation:
i. Patient consults the doctor
ii. During the consultation doctor has an access to the patient’s health records (if uploaded at v)

F. ePrescription:
i. During the consultation, doctor prepares an electronic prescription (ePrescription)
ii. At the end of the consultation doctor sends the ePrescription and closes the call
iii. e Prescription shows up on patient’s end.
iv. Patient logs out after saving/printing the received ePrescription
v. After the call eSanjeevaniOPD sends SMS notification to the patient with a link to download ePrescription

Please Note:
It is mandatory to
1. Upload scanned copy of your CGHS card under documents and
2. In the field Address, please enter your Ben ID

Source: https://cghs.gov.in/

Also Read: Reimbursement of cost of OPD Medicines: Special Sanction in view of COVID-19- till 30th September 2020

READ MORE:

• Adding the Name of the Second Wife to the CGHS Pensioner Card February 26, 2021 Read more…
• CGHS Rates for 21 Treatment Procedures in Continuation of 2014 CGHS Rates February 18, 2021 Read more…
• Clarification on Validity of CGHS Plastic Cards and CGHS Index Card February 14, 2021 Read more…
• Extension of Empanelment of AYUSH Hospitals under CGHS till 14 December 2021 January 18, 2021 Read more…
• CGHS Reimbursement of OPD Medicines in View of COVID-19 Extended upto 28-02-2021 December 31, 2020 Read more…
• Guidelines for Treatment of CGHS Beneficiaries Especially Covid-19 +ve Patient for Admission in CGHS Private Empanelled Hospitals December 22, 2020 Read more…
• eSanjeevani Application – Extension of Tele Consultation Services to All the CGHS Cities December 11, 2020 Read more…
• Latest CGHS Revised Ceiling Rates Fixed For Various Types of Hearing Aids December 9, 2020 Read more…
• AYUSH Day Care Therapy Centres for Central Government Employees and Pensioners December 4, 2020 Read more…
• Treatment of CGHS Beneficiaries at Government Hospital (Central or State) October 10, 2020 Read more…