Implementation of Tele Consultation in CGHS

Implementation of Tele Consultation in CGHS | eSanjeevaniopd.in 

esanjeevani opd registration – esanjeevani opd login Details

Tele Consultation in CGHS using eSanjeevani Application

File No. 1 -30/2020-CGHS/C&P/799-810

Circular

GOVT. OF INDIA
OFFICE OF THE ADDITIONAL DIRECTOR
C.G.H.S. (HQ)
Sector – 13, Rama Krishna Puram
New Delhi -110066
011-20863472

Dated 25th August 2020

Sub:- Implementation of Tele Consultation in CGHS Delhi.

With the objective of facilitating CGHS beneficiaries Tele Consultation services have been started in CGHS Delhi w. e. f. 25th August, 2020. The timings for Tele- Consultation are from 9 am to 12 noon daily. To begin with Tele Consultation facility will be available for following facilities:
1. Medicine
2. Orthopaedics
3. Eye
4. ENT

CHECK ALSO: 

• CGHS Hospital List 2020
• CGHS Rate List 2020

The facility may be considered for other specialities subsequently. The beneficiaries can avail the facility by logging into eSanjeevani application of Ministry of Health and Family Welfare through their mobile number.

The flowchart and description on steps to be followed for availing the facility on eSanjeevani Application are attached as annexure.

Dr. V K Dhiman
Additional Director (Admin)

For More Information: CGHS revise the time limit for submission of final claims for reimbursement of medical expenses to 6 months

Tele Consultation in CGHS using eSanjeevani Application

Flow Chart for users

Also Read: Central Government Pensioners CGHS Medical Reimbursement

A. Registration:
i. User visits URL eSanjeevaniopd.in
ii. Verifies his/her mobile no. using OTP
iii. Fills Patient Registration Form
iv. Select Specialty OPD
v. User uploads scanned copy of his/her CGHS card under documents(Mandatory).
vi. eSanjeevaniOPD assigns a Patient ID

B. Token:
i. User requests a token for consultation
ii. Uploads health records, if any
iii. User receives Patient ID & Token through SMS

C. Login:
i. Closer to the turn eSanjeevani OPD sends an SMS notification asking user to login
ii. User logs in using Patient ID
iii. Patient enters the clinic and is placed at the end of the existing queue. If there is no queue you will be placed at serial no. 1

D. Wait:
i. eSanjeevaniOPD assigns a doctor to the patient (time interval depends on the length of the queue)
ii. As the doctor is assigned to the patient “CALL NOW” button gets activated
iii. User is required to click “CALL NOW” button within 120 seconds*
iv. Upon clicking “CALL NOW” within 10 seconds the doctor shows
up in video Contd…

E. Consultation:
i. Patient consults the doctor
ii. During the consultation doctor has an access to the patient’s health records (if uploaded at v)

F. ePrescription:
i. During the consultation, doctor prepares an electronic prescription (ePrescription)
ii. At the end of the consultation doctor sends the ePrescription and closes the call
iii. e Prescription shows up on patient’s end.
iv. Patient logs out after saving/printing the received ePrescription
v. After the call eSanjeevaniOPD sends SMS notification to the patient with a link to download ePrescription

Please Note:
It is mandatory to
1. Upload scanned copy of your CGHS card under documents and
2. In the field Address, please enter your Ben ID

Source: https://cghs.gov.in/

Also Read: Reimbursement of cost of OPD Medicines: Special Sanction in view of COVID-19- till 30th September 2020

READ MORE:

• Treatment of CGHS Beneficiaries at Government Hospital (Central or State) October 10, 2020 Read more…
• Extension Period of Already Empanelled Health Care Organizations under CGHS for Next Six Months October 3, 2020 Read more…
• CGHS Reimbursement of Cost of OPD Medicines Special Sanction in View of COVID-19 till 31 December 2020 October 3, 2020 Read more…
• Announcement of Homeopathy OPD Facilities Available in CGHS Agartala and CGHS Imphal Wellness Centres September 21, 2020 Read more…
• Implementation of Tele Consultation in CGHS August 26, 2020 Read more…
• CGHS Reimbursement of Cost of OPD Medicines Special Sanction in View of COVID-19 till 30th September 2020 August 25, 2020 Read more…
• CGHS Extended the Facility to Avail Covid-19 Related Treatment in Private Hospitals Empanelled under CGHS August 14, 2020 Read more…
• Reimbursement of Medical Claims to Pensioners Residing in Non-CGHS Areas August 1, 2020 Read more…
• Grant of Permission for treatment of COVID-19 infected Central Govt. Employees in all Hospitals July 27, 2020 Read more…
• Payment of CGHS Contribution through Bharatkosh portal July 22, 2020 Read more…